Platform features

Everything you need to
orchestrate email at scale

From contact management to multi-node sending infrastructure, SendForge gives you complete control over every stage of your email pipeline — without per-email fees or vendor lock-in.

Contacts

Contact Management

A centralized contact hub with powerful import tools, custom data fields, and granular status tracking. Build your audience with confidence and full GDPR compliance.

  • CSV import with automatic deduplication and field mapping
  • Custom fields, tags, and configurable contact statuses
  • Double opt-in flows with customizable confirmation emails
  • Global suppression list and GDPR consent registry

import · enrich · segment

filter · target · refine

Segments

Segmentation

Create dynamic audience segments with powerful condition logic. Segments recalculate automatically before each send, ensuring your campaigns always target the right people.

  • Dynamic segments that recalculate before every campaign send
  • AND/OR logic with nested condition groups
  • Filter by custom fields, tags, email activity, and engagement
  • Preview segment size before launching campaigns

Campaigns

Campaign Builder

A guided step-by-step campaign wizard that takes you from audience selection to scheduling. Personalize content, preview across devices, and schedule delivery down to the minute.

  • Step-by-step wizard: audience, content, nodes, schedule, review
  • Merge tags and personalization with contact data
  • Scheduled sending with pause, resume, and duplication
  • Real-time sending progress and campaign statistics

compose · preview · launch

trigger · decide · act

Automations

Automation Engine

Build visual workflows that respond to subscriber behavior in real time. Combine triggers, conditions, delays, and actions into powerful sequences that run on autopilot.

  • Event-driven triggers: subscription, tag change, API event
  • If/else conditions with branching logic paths
  • Configurable delays: minutes, hours, days, or specific dates
  • Actions: send email, add tag, update field, webhook, move to list

Infrastructure

Sending Infrastructure

Connect multiple sending providers and SMTP servers as nodes. SendForge handles throttling, health monitoring, and intelligent routing across your entire fleet.

  • Multi-node support: Amazon SES, Mailgun, SendGrid, custom SMTP
  • Adaptive throttling and rate limiting per node
  • Health monitoring with automatic failover and retry logic
  • Node grouping for load distribution and redundancy

route · throttle · deliver

integrate · automate · extend

Developer API

REST API

API-first architecture means every UI operation is available programmatically. Build custom integrations, trigger campaigns from your product, and process events via webhooks.

  • Complete REST API covering all platform functionality
  • Token-based auth with scoped permissions and rate limiting
  • Sandbox mode for testing without sending real emails
  • Inbound webhooks for bounce, open, click, and complaint events

Analytics

Analytics

Real-time visibility into every aspect of your email performance. Track opens, clicks, bounces, and complaints across campaigns and sending nodes with detailed reports.

  • Open and click tracking with pixel and link rewriting
  • Bounce and complaint monitoring with automatic suppression
  • Per-campaign and per-node delivery reports
  • Engagement timeline and aggregate performance dashboard

track · measure · optimize

protect · audit · comply

Security

Security

Enterprise-grade security built into every layer. Two-factor authentication, comprehensive audit logging, strict data isolation between projects, and full GDPR compliance.

  • Two-factor authentication with TOTP and recovery codes
  • Comprehensive audit log for all account activity
  • Strict project-level data isolation in multi-tenant architecture
  • GDPR compliance with consent tracking and data export

Ready to take control?

Start your 14-day free trial today. No credit card required. Connect your infrastructure and start sending in minutes.